Terms & Conditions
WELCOME TO STEPPAZ PERFORMING ART ACADEMY
Steppaz is a World Champion performing arts company dedicated to delivering excellence in everything we do. Established in 2013, we are proud to provide professional, high-standard classes for young people aged 3 and up. Our focus is on cultivating a safe, respectful, and inclusive environment that nurtures creativity, discipline, and a sense of family.
Through our programs, we empower young people to develop self-confidence, creativity, problem-solving skills, perseverance, focus, collaboration, dedication, and accountability - all while inspiring them to follow their dreams, one step at a time.
Our Vision
Follow Your Dreams, One Step at a Time
We aspire to be a beacon of excellence in performing arts, inspiring young people to reach their full potential both on stage and in life.
Our Mission
To provide a safe, disciplined, and nurturing environment where young people can thrive artistically and personally. We are committed to equipping them with the skills, confidence, and resilience to overcome the challenges of today’s society and workplace, while fostering a lifelong passion for the performing arts
Our Core Values
- Excellence: We deliver professional, top-tier training and experiences that set the standard in performing arts education.
- Safety & Nurturing: We prioritize the physical, emotional, and artistic well-being of every member in our care.
- Discipline & Respect: We instill a strong sense of discipline, respect for others, and accountability in every member’s journey.
- Family & Culture: We celebrate diversity and inclusivity, creating a supportive, family-oriented environment that values cultural connections.
- Collaboration & Growth: We work closely with parents, guardians, and community partners to ensure mutual success and a positive impact on our members.
- Inspiration & Empowerment: We inspire young people to dream big, believe in themselves, and achieve greatness both on and off the stage.
At Steppaz, we are more than a performing arts company—we are a community committed to shaping future leaders, artists, and innovators. Together, we create a foundation for young people to thrive, one step at a time.
TERMS AND CONDITIONS
The Steppaz Terms and Conditions apply to all members and classes to ensure the smooth running of our programs. Parents and guardians are required to read and sign an agreement as part of the registration process, ensuring mutual respect for the procedures set out by Steppaz before committing to our services.
STEPPAZ - Safe place for all to thrive
S - Strive for growth & discipline
T - Teamwork & trust as the foundation
E - Elevate & Empower your skills and self
P - Persevere through challenges
P - Passion fuels your talent
A - Accountability: Aspire to inspire
Z - Zero limits to success
P - Patience is the foundation of progress and success.
A - Accountability fuels growth and commitment.
R - Respect the coaches, dancers, and your fellow parents.
E - Engage fully by staying informed and involved.
N - Navigate obstacles with grace and resilience.
T - Togetherness and transparency create unshakable unity.
MEMBERSHIP
Membership Fee:
All members are required to pay an annual Steppaz Membership Fee upon registration. This fee includes the cost of Steppaz Uniform and Administrative Fees.
Termination:
If you wish to terminate your membership with Steppaz, you must provide a four-week notice. Any payments due within this notice period must be paid in full no matter your end date.
CLASSES
Weekly Classes:
Steppaz classes run weekly alongside the academic year. All members must attend the classes they are registered for. Class dates and times can be found on the Steppaz website via our calendar.
Communication:
All parents and guardians will be added to a parent WhatsApp group where important information, updates, and announcements will be shared.
Uniform & Arrival:
Members MUST arrive in the appropriate Steppaz uniform and wait outside until called into the class by a staff member.
Parents and guardians are welcome to wait in the designated waiting area during classes.
Late Arrivals:
If a member is late, they must apologize to the teacher and fellow members, and ensure they complete a warm-up before joining the class.
Late Policy:
Members arriving more than 15 minutes late will NOT be permitted to participate in the class.
Absences:
Parents and guardians must inform Steppaz if their child will be absent from class for any reason.
If a member is absent for three consecutive classes, they will not be eligible to participate in Steppaz shows or performances.
LATE COLLECTION FEE
Parents and guardians will incur a late collection fee of £10 if their child is not picked up within 15 minutes after class has ended. Payment will be added to you next bill as a covering cost
FREE TASTER SESSIONS
New registrations are invited to attend a FREE taster session before becoming a Steppaz member. If a member chooses to join after the taster session, fees for the attended classes will be applied to their account.
FEES
Our standard annual membership fee is £384, which is divided into £32 monthly instalments (subject to local funding). These payments are collected over 12 months and include holiday periods. Please note, you are NEVER charged for classes that do not take place, they are just divided over 12 months.
CLASS4KIDS
Steppaz partners with Class4Kids to provide a secure booking system and an efficient way to manage payments. There is an additional £2 administration fee for Class4Kids, which ensures prompt payment collection and allows Steppaz to meet supplier obligations, keeping our doors open.
To make things easier, we offer monthly payment subscriptions. The correct plan and cost will be applied to your account and payments will be automatically collected on the 1st of each month.
LATE FEE
If a payment issue arises, Class4Kids will continue to attempt collection. However, if payment is not made on time, a £10 late fee will be applied automatically on the 5th of the month. This late fee will be added to your next bill as a covering cost. If payment remains outstanding, an additional £10 late fee will be added weekly.
Late fees will continue to accrue for up to 4 weeks. If the outstanding balance is not cleared within this time, the member will not be allowed to participate in classes until the account is settled.
At Steppaz, we strive to AVOID applying late fees, so we kindly ask that all payments are made on time to avoid disruptions.
ADDITIONAL COSTS
Additional contributions may be requested to cover costs for: Costumes for Steppaz-related shows, internal or external events, and competitions.
All payments for costumes must be made before as they are handmade or ordered.
COMPETITION TEAM
If a member would like to join our competition class, we hold an open audition in January. Additionally, a staff member may invite you to attend an audition at other times throughout the year. All members who become part of the competition team will be provided with a separate contract that includes additional terms and conditions.
PHOTOGRAPHY CONSENT
Steppaz reserves the right to use photography and/or video footage of members for marketing and promotional purposes. This is in accordance with the permissions provided during the registration process.
PRODUCTIONS
Steppaz works towards a full-scale production at the end of both the Summer and Autumn Terms, performed in a professional theatre setting. To ensure the success of the show, all members are required to attend our company rehearsal held one week before the performance. On show day, members will be with us for the entire day. An optional hot meal can be provided for £8. Family and friends are warmly invited to attend and support the performance. Tickets are available for £25 (adults) and £15 (children) plus a booking fee, and can be purchased via the Bernie Grant Arts Centre Box Office.
LOST PROPERTY
Steppaz accepts no responsibility for lost or damaged personal belongings. Any items collected as lost property will be held for 4 weeks, after which they will be donated or disposed of.
STAFF & CHAPERONES
The safety and well-being of our members is our top priority:
- All Steppaz staff are DBS checked
- Licensed and trained chaerones are registered with the local authority
- Staff and chaperones may us physical contact only when necessary, such as to assist with performance development, provide Frist Aid, or aid with costume changes
PERSONAL DATA
Steppaz is dedicated to safeguarding the privacy and confidentiality of its members. We handle all personal information in strict compliance with the Data Protection Act 2018 and only collect data necessary to deliver and monitor our services effectively.
CODE OF CONDUCT
At Steppaz, we strive to maintain a professional, respectful, and supportive environment for all members and their families. Adherence to this Code of Conduct is essential to ensuring a positive experience for everyone involved. Steppaz reserves the right to ask any member or parent/carer to leave at our discretion if these standards are not met.
FOR MEMBERS
Uniform & Appearance:
- Members must wear their Steppaz Uniform to every class.
- Jewelry is limited to a pair of plain ear studs; no watches are permitted.
- Members who are not in the correct attire will not be allowed to participate.
Studio Etiquette:
- Eating is not permitted in the studio.
- Members may only drink water during class.
- Gum chewing is strictly prohibited.
- Mobile phones are not allowed during class. In case of emergencies, the Steppaz phone is available.
Respect & Behaviour:
- Members must show respect to all Steppaz staff and fellow members.
- Instructions from staff must be followed promptly and without disruption.
- Bullying, bad language, or any form of inappropriate behavior will not be tolerated and may result in removal from the class.
- Members are expected to give 100% effort during every session.
FOR PARENTS/CARERS
Supervision & Conduct:
- Parents/Carers are responsible for supervising their child/ren while waiting at the venue to prevent disruptions, accidents, or disturbances.
- As representatives of Steppaz, parents/carers are expected to demonstrate honorable and respectful behavior at all times.
Respect & Communication:
- Parents/Carers must respect all Steppaz staff, members, and other families. Inappropriate behavior toward anyone will result in being asked to leave.
- Collaboration is key. Parents/Carers are expected to work with Steppaz staff to resolve any issues and support their child/ren in maintaining positive behavior.
Support & Encouragement:
- Encourage your child/ren to focus on their efforts and personal growth rather than winning or losing.
- Follow the advice and direction provided by Steppaz staff to ensure the best possible experience for your child/ren.
Disciplinary Actions:
- If a child’s behavior does not improve despite intervention, they may be asked to leave Steppaz.
- Parents/Carers are expected to partner with staff to help resolve issues swiftly and support their child/ren’s return to class.
By adhering to this Code of Conduct, we create a positive, safe, and nurturing environment where our young performers can thrive. Thank you for your cooperation and support in upholding these standards.
STEPPAZ UNIFORM POLICY
All members MUST wear their Steppaz uniform to every class they attend. This ensures consistency, professionalism, and safety during activities.
Uniform Distribution: Members will receive their uniform within 2 weeks of starting or upon membership renewal. The uniform includes a Steppaz T-shirt, Steppaz Leggings/Joggers & Bag.
Footwear: Steppaz strongly advises all members to wear appropriate footwear, such as trainers, plimsolls, or jazz shoes, to ensure safety and support during classes.
Adhering to the uniform policy is essential to maintain Steppaz’s high standards and sense of unity. Members who fail to comply may be unable to participate in class activities.
SUPPORTING MEMBERS DURING STUDIES OR EXAMS
At Steppaz we recognize that academic success and performer excellence go hand in hand. To support our members during study periods, we encourage the following practices to ensure a balanced and effective approach:
Time Management: Encourage members to plan their schedules, balancing Steppaz commitments with study time. Utilize planners or digital tools to track deadlines, rehearsals, and study sessions.
Communication: If a Steppaz member is feeling overwhelmed, encourage open communication with instructors or staff to discuss possible adjustments. Inform Steppaz in advance of any major academic commitments (e.g., exams, projects) that may affect attendance.
Focused Study Sessions: 30 minutes quiet spaces are provided for members to complete homework or review materials as well as 30 minutes rehearsals time, so they have a balance. We encourage parents to set up structured study time at home to complement the member’s schedule.
Prioritizing Well-being: A healthy balance between academics, Steppaz, and personal time is vital. Support members in managing stress and staying motivated. Encourage members to maintain good nutrition, sleep, and hydration, which can improve both study and Steppaz performance.
Teamwork and Encouragement: Fellow Steppaz members and parents are encouraged to motivate and support each other during busy periods. Creating a positive environment where academics and Steppaz are equally valued fosters confidence and growth.
By working together as a team, Steppaz member, parents, and staff, we aim to nurture well-rounded individuals who can achieve success both at Steppaz and in their academic endeavours.
MEMBERS LEAVING DURING STUDIES OR EXAMS
Stepping away from performing to focus on studies can be a challenging transition, and returning to the stage after a break may feel daunting. However, remaining with Steppaz can significantly benefit mental health, continuing their routine, providing a creative outlet, boosting confidence, and fostering a sense of community and accomplishment.”
CONFIDENTIALITY POLICY
At Steppaz, we prioritize the privacy and confidentiality of all students and their families. As we work closely with children, parents, and guardians, we ensure that sensitive information is handled with the utmost care and respect. Our confidentiality policy includes the following guidelines:
- Parent Access: Parents will have access to their child’s personal files and records. However, access to the records or information about other children is strictly prohibited.
- Staff Confidentiality: Staff members are not permitted to discuss any individual child’s information, except for matters related to group management. Such discussions should only take place with the parents or carers of that specific child.
- Information Sharing: Any information provided by parents or carers to Steppaz management will not be shared with other adults unless express permission is given by the parents/carers.
- Child Safety Concerns: Any concerns regarding a child’s personal safety or well-being will be kept in a confidential file. This information will only be shared within Steppaz management when necessary for child protection purposes.
- Student and Helper Responsibility: All students and helpers within Steppaz will be informed of and required to adhere to this confidentiality policy to maintain the integrity and privacy of all involved.
ZERO FEE TOLERANCE POLICY
At Steppaz, we are committed to ensuring that all fees and memberships are paid on time to help us maintain the quality and consistency of our services. To ensure smooth operation, please adhere to the following guidelines regarding fee payments:
Payment Deadline
All fees and any membership dues must be paid in full by the 1st of every month.
Late Fee
A £10 late fee will be added to your account for each week that the fees remain outstanding, starting from the 4th of the month. This includes weekends and Bank Holidays.
Suspension of Classes
If fees are not received by the 4th of the month, your child will be unable to attend any classes until the balance is cleared. You will be contacted via phone or email to inform you of the suspension.
Card Detail Requirement
A card must be set up on Class4Kids for payments to be taken before your child can begin attending or continue classes.
We appreciate your understanding and cooperation in adhering to this policy. Timely payment ensures that your child’s place in class is secure and helps Steppaz continue to offer the best possible experience for all students.
CHILD PROTECTION AND SAFEGUARDING PROCEDURES
At Steppaz, we prioritize the safety and well-being of all our students. Our commitment to safeguarding is reflected through thorough procedures for recruitment, dealing with suspicions or disclosures, accidents, and ensuring the safety of our students throughout their time with us.
Recruitment
- DBS Checks:
All staff, volunteers, and anyone working directly with Steppaz will be required to provide a valid DBS certificate (Disclosure and Barring Service). The DBS number will be securely stored on file, and we will keep track of expiry dates to ensure timely updates.
- References:
Steppaz will endeavor to obtain written references for all artists, and a verbal confirmation of previous employment will be mandatory.
Dealing with Suspicions
- Reporting Concerns:
If a member of staff or volunteer suspects or witnesses any form of abuse, they must inform the Safeguarding Officer immediately. If the suspected source of the issue is the staff member themselves, they will report the concern to another member of staff or relevant authority.
- Record Keeping:
All concerns must be documented by the teacher/artist, including the details of what was witnessed, and shared with the Safeguarding Officer promptly.
Dealing with Disclosures
If a student discloses that they have experienced abuse, staff must:
Act Without Delay:
- Respond immediately but calmly. Do not delay the process.
Listen Carefully:
- Allow the student to speak at their own pace. Only ask minimal, non-leading questions.
Do Not Promise Confidentiality:
- Reassure the student that they are being heard, but explain that the information needs to be shared with the necessary authorities to ensure their safety.
Reassure the Student:
- Offer support and reassure them that they are doing the right thing by speaking up.
Inform the Safeguarding Officer:
- Speak to the Safeguarding Officer immediately and provide all relevant details of the disclosure.
Document the Disclosure:
- As soon as possible after the disclosure, write down the information using the student’s own words, including names, dates, times, and any other pertinent details. Ensure the statement is signed and dated.
Dealing with Accidents
- Incident Reporting:
All injuries, accidents, or incidents that occur during class, shows, or events hosted by Steppaz must be recorded in the Incident Log located at Steppaz’s front desk. These entries should be signed by the teacher present and countersigned by the Safeguarding Officer and the student’s parent or guardian (where possible).
- Visible Injuries:
If a student arrives with a visible injury, it should be documented and clarified whether the injury occurred prior to the session.
Teachers/Staff Responsibility
It is the duty of any teacher, artist, or staff member working on behalf of Steppaz to immediately report any concerns regarding their own or their students’ safety. This includes any situation where they feel they or a student may be in a vulnerable or risky position.
- Open Communication:
All members of staff, volunteers, and students are encouraged to voice concerns and discuss any safeguarding issues with the appointed Safeguarding Officer.
Contact Information
Safeguarding Officer:
Talisha Anderson-Wright
07946-141-012
Steppaz Manager:
Tabs Francis
07944-096-192
tabs@steppaz.co.uk
These procedures are in place to ensure the safety, security, and well-being of all Steppaz members, and to maintain a nurturing, respectful, and accountable environment for young people in our care.
At Steppaz, we take the protection and well-being of all our students very seriously. The following describes the various forms of abuse that our staff are trained to recognize and respond to:
See following page for definitions of abuse:
Physical Abuse
Physical abuse refers to any intentional harm or injury inflicted on a child or the failure to prevent harm. This can include:
- Direct Physical Harm: Hitting, beating, kicking, shaking, throwing, or suffocating a child.
- Injuries: These can include bruises, burns, cuts, bite marks, head injuries, whiplash, internal injuries, and broken bones.
- Deliberate Illness: Situations where a caregiver intentionally causes or fabricates a child’s illness or injuries.
- Unsafe Working Conditions: Forcing a child to work in unsafe conditions or environments, or denying them access to basic needs like food, water, or shelter.
These actions are detrimental to the child’s physical well-being and must be addressed immediately.
Sexual Abuse
Sexual abuse is any form of sexual exploitation of a child or adolescent. This includes, but is not limited to:
- Sexual Activity: Forcing, encouraging, or coercing a child to take part in or observe sexual acts or activities they do not fully comprehend.
- Inappropriate Touching: Touching a child’s genitals, or encouraging a child to touch others inappropriately.
- Exploitation: Involvement in pornography, prostitution, or any other sexual activity for which a child cannot provide informed consent.
- Criminal Behavior: Rape, incest, and all forms of sexual activities involving children are illegal and harmful, and this includes any act that exploits or violates a child’s rights.
Children are incapable of providing consent to these actions, and they can have long-lasting negative effects on their physical, mental, and emotional development.
Neglect
Neglect refers to the failure to meet a child’s basic physical and psychological needs, or the failure to protect them from harm. This includes:
- Failure to Provide Basic Needs: Neglecting to provide food, water, warmth, medical care, or adequate shelter.
- Failure to Ensure Safety: Not protecting a child from exposure to dangerous conditions such as extreme cold, starvation, or unsafe environments.
- Inability to Care for the Child: Failing to fulfill the child’s basic needs for emotional and developmental
Emotional Abuse
Emotional abuse refers to persistent or severe emotional mistreatment or rejection of a child, leading to detrimental effects on their emotional and behavioral development. This form of abuse includes any actions (such as gestures, words, or behaviors) that intentionally cause the child to feel:
- Fearful, anxious, or unsafe
- Worthless, unloved, or inadequate
- Corrupted, exploited, or discouraged
Emotional abuse can involve the failure to provide a child with the necessary love, attention, and care to feel secure and valued. Verbal assaults, such as belittling, blaming, sarcasm, excessive yelling, and threats, are key indicators of emotional abuse. Such behavior significantly impacts a child’s emotional well-being and self-esteem.
Bullying
Bullying is a harmful behavior that targets children or adolescents, causing distress and emotional harm. It can take various forms, including:
- Physical Intimidation: Using force or threats to dominate another.
- Verbal Intimidation: Using hurtful words, insults, or name-calling to belittle someone.
- Emotional Intimidation: Undermining a child’s self-worth or manipulating them emotionally.
- Exclusion and Isolation: Deliberately leaving someone out or isolating them socially.
- Racial or Sexist Remarks: Discriminatory behavior based on race, gender, or other personal characteristics.
Bullying always involves a power imbalance, with the victim being targeted by someone more dominant or powerful. It can cause long-term emotional and psychological harm to children and adolescents.
Health & Safety Checklist
At Steppaz, the health, safety, and well-being of all our members are our top priority. The following guidelines ensure that the environment remains secure and conducive to learning:
Fire Safety: Ensure that all fire exits are accessible and not blocked or locked.
Hazardous Objects: All hazardous objects should be stored safely and securely.
Clean Floor: The floor should be free from trip hazards such as shoes, bags, or coats.
Dry Dance Floor: Ensure that the dance floor is not wet to prevent slips and falls.
Jewellery Policy: Students should wear plain ear studs only. No watches are permitted.
Class Register: All classes begin with a register to account for all students.
Warm-ups and Cool-downs: Appropriate warm-up and cool-down exercises must be carried out before and after every session.
Drinking Water: Fresh drinking water should always be available for all students.
Physical and Mental Limits: No child should be pushed beyond their physical or mental capabilities. All activities should be age-appropriate and within their comfort zone.
Accidents: All accidents, injuries, or incidents must be logged in the Accident Book. The school’s official accident form should be filled out, signed, and given to the child’s parent/guardian.
Pick-Up Protocol: Only those authorized at enrollment should be permitted to collect a child at the end of any session.
Summary
Steppaz is committed to providing a safe, nurturing, and respectful environment for all students. We strive to prevent all forms of abuse, including emotional and physical abuse, bullying, and neglect. Our health and safety procedures ensure that the physical environment is secure, and our team works tirelessly to create an atmosphere where every child can thrive.
If you have any concerns or notice any signs of abuse or unsafe behavior, please report it to the designated safeguarding officers immediately. Together, we can create a secure and positive experience for every child involved in Steppaz.
CHAPERONE POLICY
Steppaz is committed to providing a safe and supervised environment for all children during performances and rehearsals. The following policies are in place to ensure compliance with local authority regulations and safeguard the children in our care:
- Chaperone Requirements: Any child participating in a performance or rehearsal must always be supervised by a local authority-registered chaperone. The required adult-to-child ratio is a minimum of 1:10, unless the child is under the direct supervision of a parent or teacher.
- Chaperone Qualifications: Steppaz chaperones are all DBS checked and fully licensed and trained by the local authority. They are trained to ensure the safety and well-being of all children in their care.
- Physical Contact: Steppaz chaperones are permitted to use physical contact only in situations where it is necessary to assist with first aid or costume changes.
- Child Supervision Details: Steppaz chaperones will have detailed information about each child they are supervising, including emergency contact details. They will also maintain a record of the child’s arrival time, performance time, breaks, and departure.
- Working Hours: Steppaz chaperones are responsible for ensuring that children only work the hours they are licensed to work. This is in accordance with local authority regulations for child performers.
These policies are designed to create a safe, supportive, and professional environment for all children participating in Steppaz activities. By adhering to these guidelines, we can ensure that every child is treated with respect and care while maintaining their privacy and safety.
INCIDENT REPORTING PROCEDURE
To ensure the safety and well-being of all students and staff, Steppaz has a clear process for reporting and managing incidents of varying severity. Incidents are categorized based on their seriousness, and the appropriate response is taken. All incidents must be recorded, and any serious or high-level incidents must be reported immediately to the Safeguarding Officer.
Low Incident: Minor injuries and illnesses that do not require hospital attendance and do not present a long-term health risk. Medical treatment may be required for pre-existing conditions.
Examples:
- Small cuts or grazes
- Sprains or bruises
- Nosebleeds
- Insect bites or stings
- Fainting
- Mild stomach bugs
- Self-harm (minor)
- Bump to the head (without loss of consciousness)
- Wound infections
Action:
- Provide basic first aid as required.
- Inform the student’s parent/guardian.
- Record the incident in the Accident Log and report it to the Safeguarding Officer if necessary.
Medium Incident: Major injuries or illnesses that require hospital attendance or Emergency Services, but do not present an immediate threat to life. Includes urgent medical attention for pre-existing conditions that are not life-threatening.
Examples:
- Wasp or bee sting
- Fractures or major sprains
- Head injuries requiring observation or loss of consciousness
- Burns
- Asthma attack
- Poisoning (non-life-threatening)
- Physical fight (resulting in injury)
- Eye injuries
- Urgent attention for pre-existing medical conditions
Action:
- Seek medical attention immediately (call Emergency Services if required).
- Inform the student’s parent/guardian.
- Record the incident in the Accident Log, and notify the Safeguarding Officer.
- Ensure that any follow-up medical treatment is documented.
High Incident: Severe incidents that involve life-threatening injuries or fatalities. Requires immediate medical intervention and Emergency Services attendance.
Examples:
- Choking or suffocation
- Serious road traffic accidents
- Threats to life or fatality
- Major head trauma or spinal injury
- Cardiac arrest or stroke
Action:
- Immediately call Emergency Services (999 or local emergency number).
- Administer first aid until emergency responders arrive.
- Inform the student’s parent/guardian and any other relevant parties.
- Record the incident in the Accident Log, ensuring all relevant details are included.
- Notify the Safeguarding Officer as soon as possible.
General Procedure:
- Assessment: Assess the severity of the incident.
- Immediate Action: Provide the appropriate first aid or emergency care.
- Parent/Guardian Notification: Inform the parent/guardian about the incident, especially in medium and high-level cases.
- Record Keeping: Document the incident in the Accident Log. Include all relevant information such as the date, time, description of the injury, and the steps taken to address it.
- Reporting: For medium and high-level incidents, report the incident immediately to the Safeguarding Officer.
- Follow-up: Monitor the student’s recovery and ensure that appropriate follow-up is provided if needed.
By following this structured reporting procedure, Steppaz ensures the safety and well-being of all students and maintains a clear record of any incidents that occur.
Actions To Take
The following procedures outline the actions that Steppaz staff should take for different levels of incidents. It is essential to follow these guidelines for reporting and addressing incidents promptly and efficiently.
LOW Incident
- Actions:
- Take the appropriate first aid action.
- Complete the Incident Report form found at the front desk.
- Contact the safeguarding officer.
- Timing:
- Immediately (as the incident occurs).
- Before the end of the session (to ensure documentation is completed).
- Immediately (contacting the safeguarding officer).
MEDIUM Incident
- Actions:
- Take the appropriate first aid action.
- Complete the Incident Report form found at the front desk.
- Contact the safeguarding officer.
- The safeguarding officer or Parent Liaison Officer contacts the parent/carer.
- Timing:
- Immediately (as the incident occurs).
- Before the end of the session (to ensure documentation is completed).
- Immediately (contact the safeguarding officer).
- Immediately (to notify the parent/carer).
HIGH Incident
- Actions:
- Call emergency services immediately (999 or local emergency number).
- The safeguarding officer and Parent Liaison Officer liaise with police/authorities if necessary.
- Take the appropriate first aid action.
- Complete the Incident Report form (can be found in the forms).
- Contact your manager.
- The safeguarding officer and Parent Liaison Officer contact the parent/guardian.
- A Director will notify the Health and Safety Executive (HSE) if necessary by calling 0845 399 9923 or visiting HSE RIDDOR (http://www.hse.gov.uk/riddor/index.htm).
- Timing:
- Immediately first (call emergency services).
- Immediately (liaise with authorities if necessary).
- Before the end of the session (complete documentation).
- Immediately (contact the manager).
- Immediately (contact the parent/guardian).
- Within 15 days of the incident (HSE notification if applicable).
Steppaz Staff Contact Details:
Safeguarding Officer: Talisha Anderson-Wright - 07946-141-012
Steppaz Manager: Tabs Francis - 07944-096-192
EQUAL OPPORTUNITIES POLICY
Steppaz is committed to promoting diversity and ensuring that all individuals are treated fairly, with respect and dignity. This policy is designed to communicate our strong commitment to equality of opportunity for all.
We are proud to embrace and work with a wide network of individuals, including our staff, freelancers, and contractors, who represent various backgrounds, identities, and cultures. All members of Steppaz, whether staff or freelancers, are made aware of this policy and its principles.
Commitment to Equality
Steppaz promotes equality in every aspect of our work and will not discriminate on the basis of:
- Gender, marital, or family status
- Religious belief or political opinion
- Disability
- Race or ethnic origin
- Nationality
- Sexual orientation
- Age
We are committed to creating an inclusive environment where every individual is given the opportunity to succeed, regardless of these characteristics.
Discrimination and Misconduct
Unfair discrimination, harassment, or bias is not acceptable and will be treated as gross misconduct by staff, potentially leading to instant dismissal. Likewise, students found to be engaging in discriminatory behavior will be asked to leave Steppaz.
We operate under a clear policy that prohibits discriminatory actions, while also encouraging a culture where all individuals can thrive without fear of prejudice.
Fair Selection and Development
All teachers and staff at Steppaz go through a fair and transparent selection process for employment, promotion, and training. Decisions related to recruitment, employment, and development will be made solely on the basis of performance, ability, and qualifications.
Anti-Discriminatory and Anti-Oppressive Practices
At Steppaz, we adhere to principles that are not only anti-discriminatory but also anti-oppressive, aiming to remove or challenge any barriers to access or opportunity. We are dedicated to ensuring that all students, staff, and participants feel empowered and respected.
Reporting Discrimination
If at any time a student or staff member of Steppaz feels they have been discriminated against, or if they witness an act of discrimination, it is imperative that the issue is reported to a member of management immediately. We take all concerns seriously and will act swiftly to address and resolve them.
LOST CHILD POLICY
This policy outlines the steps Steppaz staff and volunteers must take in the event that a child is lost during a class, performance, or event. The priority is the safety and well-being of the child, ensuring that every action taken is professional and in line with safeguarding protocols.
Child Going Missing on Steppaz Sites
- Alert Steppaz Lead Staff/Safeguarding Officer
- Inform the Steppaz lead staff or safeguarding officer immediately with a clear physical description of the child, their name (if known), and the last known location. All details should be recorded in writing.
Check the Register
- Verify with the class register to ensure no other children are missing.
Search the Building
- The Steppaz lead staff/safeguarding officer will carry out a thorough search of the building, including checking doors and gates.
Call the Authorities
- If the child is not located, Steppaz lead staff/safeguarding officer should contact the police and the child’s parents/carers immediately.
Parental Responsibility
- Parents or carers attending the class are responsible for their children at all times when they are not participating in Steppaz classes.
Finding a Lost Child at a Performance or Event
Alert the Event Lead
- Immediately inform the Steppaz lead staff or event lead with a general description of the child (gender, age, clothing, and physical features).
- Avoid mentioning the child’s full name at this point.
Check the Register
- Verify with the register to ensure no other children are missing.
Wait with the Child
- Stay with the child, reassuring them that you will help find their parent or carer.
- It is advisable to only hold the child’s hand for comfort.
Report Any Disclosure
- If the child discloses any information to you, report it immediately to the Steppaz safeguarding lead or event lead.
- Write down the information in the child’s own words for clarity and report it promptly.
- If necessary, the police may need to be involved and would require the information you have.
Professional Conduct
- Maintain a professional demeanor to ensure your actions are not misinterpreted. This helps to maintain the child’s trust and ensures the situation is handled appropriately.
Reporting a Lost Child at a Performance or Event
Obtain a Description
- Gather a general description of the child (gender, age, hair color, clothing) and note when and where they were last seen.
- Report this information to Steppaz safeguarding lead or event lead.
Inappropriate Behavior Observation
- If you witness any inappropriate behavior between an adult and a child, approach the adult to ensure everything is okay.
- Report your concerns immediately to the Steppaz safeguarding lead or event lead, and ensure this is documented.
Confidentiality
- Do not discuss details with anyone outside of the immediate team handling the situation unless necessary for the safety of the child. Ensure all conversations are on a need-to-know basis only.
Maintain Professionalism
- Always remain professional in your actions to ensure they are not misinterpreted. This is crucial for maintaining trust with the child, the parents, and your colleagues.
SOCIAL MEDIA POLICY
At Steppaz, we recognize the power of social media to connect, share, and celebrate our community. However, it is essential to maintain professionalism, respect, and privacy when engaging on these platforms. This policy provides clear guidelines for students and parents regarding the appropriate use of social media, including but not limited to:
Twitter, Facebook, Instagram, LinkedIn, Snapchat, Pinterest, blogging platforms, and YouTube.
Strictly Prohibited Actions: Posting Personal Information: Sharing personal details about any Steppaz staff member, student, volunteer, or their families.
Compromising the Reputation of Steppaz: Sharing information or posts that could bring Steppaz into disrepute or harm the company’s image.
Posting Media Without Consent: Posting pictures or videos of other students without prior consent from their parents/guardians. Videos recorded during rehearsals are for personal use only and should not be shared publicly.
Negative or Detrimental Content: Posting content that could harm the self-esteem or emotional well-being of any Steppaz student. Posting negative comments about competition organizers, judges, other dance schools, studios, events, or performers.
Misrepresentation: Implying that you are speaking as an official representative of Steppaz without authorization.
Content Sharing Guidelines: Sharing personal photos of your own child is acceptable; however, it is preferred that official Steppaz footage or photos from competitions, shows, or events are shared instead. This ensures respect for the wishes of other students or families who may have opted out of media usage.
Copyright Notice: Steppaz holds the copyright to any original footage or photos it posts on official social media channels.
Consequences of Non-Adherence: Failure to comply with this policy may result in: Formal warnings from Steppaz management. Withdrawal of your child’s membership from the company.
Please respect the law, particularly around defamation. Any false or harmful statements made online could lead to legal consequences.
By adhering to this policy, we can create a safe, respectful, and inclusive environment for all Steppaz members, both online and offline. Thank you for your cooperation.
BULLYING POLICY
At Steppaz, we are committed to fostering a safe, inclusive, and respectful environment for all members. Our Bullying Policy outlines the expectations and responsibilities of our members, staff, and parents to ensure a positive and supportive experience for everyone involved.
Respectful Conduct
All members must treat fellow students, teachers, and staff with respect at all times, including using appropriate language, gestures, and behavior.
Disruptive Behavior
Disruptive actions such as talking out of turn, distracting others, or showing disrespect to instructors are not tolerated. Repeated offenses will result in a formal warning, and further violations may lead to suspension.
Open Communication
Members, parents, and staff are encouraged to engage in open and respectful communication. Concerns or questions should be raised directly with Steppaz management team for resolution.
Professionalism During Performances
Members are expected to behave professionally during rehearsals and performances, supporting fellow members, following instructions, and maintaining focus to ensure a collaborative atmosphere.
Safety First
The safety of all members is paramount. Members must adhere to all safety guidelines and instructor directions to minimize the risk of injury during classes and rehearsals.
Zero-Tolerance Policy for Bullying
Bullying, harassment, or discrimination of any kind will not be tolerated. Steppaz operates a three-strike rule, where repeat offenses will result in immediate exclusion from Steppaz.
Cyberbullying and Harassment
- Harassment, intimidation, or spreading rumors about fellow members, teachers, or staff is prohibited.
- Cyberbullying, including inappropriate online behavior, will result in serious disciplinary action, up to and including expulsion.
Social Media Responsibility
- Members and parents must ensure social media activity reflects positively on the members selves and Steppaz. Posting inappropriate content, including illegal activities, explicit material, or behavior that violates Steppaz policies, is strictly forbidden.
- Any bullying or inappropriate behavior on social media should be reported to Steppaz staff immediately for investigation.
By adhering to this policy, we aim to cultivate a nurturing, safe, and empowering environment where every member can thrive. Together, we can ensure that Steppaz remains a positive space for creativity, growth, and mutual respect.
Please note: This policy will be regularly reviewed and updated to ensure its effectiveness. If you have questions or need clarification, please contact Steppaz management.